top of page
Writer's pictureMal Thompson

First Aid Courses – Emergency Numbers

Updated: Jul 22

Updated: 22/07/24

Hey there! It's your Brissie team here and we've got some important updates for you about emergency numbers and first aid in Australia. We've revamped this article to make sure you have the most up-to-date and useful information at your fingertips. After all, in an emergency, every second counts, and we want you to be prepared.

What's New in This Update?

We've added some crucial information to help you navigate emergencies more effectively:

  1. We've clarified the importance of calling quickly in emergencies.

  2. We've included answers to common questions about emergency numbers.

  3. We've updated the information about 112 (more on that below).

  4. We've added a personal touch to make this guide more relatable and easier to remember.

Remember, in any emergency, the goal is to get help as quickly as possible. That's why we've focused on making this information clear and easy to understand.

Emergency Numbers: Where to Get Help

In an emergency, always call triple zero (000). This number hasn't changed and remains your go-to for urgent help. Other important contacts include:

  • Your doctor

  • The emergency department of your nearest hospital

  • Police, Ambulance, Fire Department: 000 from any phone

  • To contact your local police station: Freecall Telstra Directory Assistance at 1223

  • Poisons Information Centre: 13 11 26

Understanding Emergency Numbers in Australia

The Importance of 000

000 is still the primary emergency number in Australia. It's the fastest way to get help when you need it most.

What About 112?

Here's an important update: While 112 used to be recommended for mobile phones, it's not as crucial anymore. With the rollout of new networks and the end of CDMA and GSM, 000 works effectively on all devices. So, to keep things simple, just remember 000 for all emergencies, regardless of what device you're using.

A Note on 911

911 isn't an official emergency number in Australia, but we know it's the one you see in movies and TV shows. The good news is that many mobile devices in Australia will automatically redirect 911 calls to 000. But let's stick with 000 to be safe, okay?

a man makes a phone call during an emergency in brisbane

Tips for Emergency Situations

  1. Stay calm and breathe:

  • Take slow, deep breaths to help manage stress.

  • Count to five as you inhale and exhale to focus your mind.

  • Remember that staying calm helps you think clearly and act effectively.

  1. Use speakerphone:

  • Activate speakerphone mode on your device.

  • This frees up both hands for performing first aid or gesturing for help.

  • It also allows others nearby to hear and potentially assist with instructions.

  1. Know and communicate your exact location:

  • Use your phone's GPS or map app to get precise coordinates.

  • Look for landmarks, street signs, or building numbers.

  • If you're in a large building, note the floor and room number.

  • For rural areas, describe nearby features like "2km past the red barn on Highway 1".

  1. Provide comprehensive information:

  • Clearly state the nature of the emergency.

  • Describe any visible injuries or symptoms.

  • Mention any relevant medical history if known.

  • Report any potential hazards at the scene.

  • Give a count of how many people are involved or injured.

  1. Follow instructions carefully:

  • Listen attentively to the emergency operator.

  • They are trained to guide you through the situation.

  • If you don't understand something, ask for clarification.

  • Repeat instructions back to ensure you've understood correctly.

  1. Enlist help from others:

  • Designate specific tasks to bystanders, like:

  • Flagging down the ambulance

  • Gathering first aid supplies

  • Comforting other affected individuals

  • If you need to perform first aid, ask someone else to stay on the call.

  1. Learn and apply basic first aid:

  • Take a certified first aid course to prepare for emergencies.

  • In the moment, recall your training and apply it calmly.

  • If unsure, the emergency operator can guide you through basic first aid steps.

Remember, your actions in those first crucial moments can make a significant difference. By staying calm, providing clear information, and following these tips, you're giving emergency responders the best chance to help effectively. And don't forget, taking a first aid course, like those offered by First Aid Brisbane, can equip you with the skills and confidence to handle emergencies even better. Stay prepared, stay safe!

Frequently Asked Questions (FAQ)


  1. Q: Do I need to unlock my mobile phone to call 000? A: No, you can dial 000 even if your phone is locked or doesn't have a SIM card.

  2. Q: Can I text 000? A: Currently, you can't text 000. You need to make a voice call.

  3. Q: What if I can't speak when I call 000? A: If you're unable to speak, you can press 55 when prompted. This lets the operator know you need help but can't talk.

  4. Q: Will 000 work if I don't have mobile coverage? A: Your call to 000 will use any available mobile network, even if it's not your provider.

  5. Q: Is it true that I should call 112 instead of 000 in remote areas? A: With modern networks, 000 is effective everywhere. There's no need to use 112 anymore.

a dramatic movie scene of a person making a call in an emergency

Why You Should Take a First Aid Course

Knowing how to respond in an emergency isn't just helpful – it could save a life. That's why we strongly recommend taking a first aid course. And hey, if you're in Brisbane, why not check out First Aid Brisbane? They offer comprehensive courses that will equip you with the skills you need to handle emergencies confidently.

First Aid Brisbane courses cover everything from CPR to wound care, and they make learning these crucial skills engaging and memorable. Plus, you'll be joining a community of people who are all committed to making our city safer. Interested? Give them a call or check out their website to find a course that fits your schedule.

Remember, in any emergency situation, the most important thing is to act quickly and calmly. Knowing the correct emergency number (000!) and having bas2ic first aid skills can make a crucial difference in saving lives. Stay safe out there, and let's look out for each other!

people pretend to make call first aid class

1 view0 comments

Comments


bottom of page